Pavuno Acceptable Use Policy

Effective date: October 31, 2026

This Acceptable Use Policy is part of the Pavuno Terms of Service. It applies to everyone who uses the Pavuno app, website and related services (the "Service") operated by H23Rx, LLC ("H23Rx," "we," "us," or "our").

1. Permitted use

Use the Service only for lawful, personal tracking of your own health information, or of another person's information when you have legal authority to manage it.

2. Prohibited activities

You may not:

Access or attempt to access another person's account or data without authorization.
Enter, import or share another person's health information without legal authority.
Impersonate any person, or misrepresent your identity, age or authority.
Create or falsify prescriptions, medical records or reports, or use the Service to mislead a healthcare provider, pharmacy, insurer or employer.
Use the Service to buy, sell, distribute or promote medications, peptides or other substances.
Probe, scan or test the vulnerability of the Service, or bypass security or authentication measures, except as part of a responsible disclosure under Section 4.
Scrape, crawl or use automated tools to access the Service or extract data, except through features we provide.
Upload malware or other harmful code, or interfere with or overload the Service.
Reverse engineer the Service except as permitted by law, or attempt to extract model prompts, models or other non-public information from the food scanner or other AI features.
Submit photos or content that you do not have the right to use, or that are unlawful, obscene or unrelated to food scanning.
Use the Service for any commercial purpose, or resell access, without our written permission.
Harass, threaten or abuse our staff or others.
Use the Service in violation of any law.

3. Safety boundaries

Do not use the Service for emergencies, prescribing, dose calculation or as a substitute for a licensed healthcare provider.

4. Reporting abuse and security issues

Report abuse or suspected unauthorized access to support@h23rx.com. If you find a security vulnerability, report it to support@h23rx.com and give us a reasonable time to fix it before disclosing it. We will not take legal action against good-faith security research that avoids privacy violations, data destruction and service disruption, and that does not access other users' data beyond what is needed to show the issue.

5. Enforcement

We may investigate suspected violations and may remove content, limit features, or suspend or terminate accounts, in proportion to the violation. We may report illegal activity to law enforcement. Where reasonable, we will notify you and give you a chance to respond and to export your data.